Is there any signup/ hidden fee for registering as a vendor?
No, Signup is completely free. No hidden charges.
What Are the Commission Rates, and When Will I Get Paid?
At WalletWing, we keep things simple and transparent:
- Commission Rate: We charge a 10% commission on each sale.
- Payout Schedule: Payments are processed within 7 to 14 days after an order is Completed successfully.
Can I use my current courier or shipping partner?
Yes, You can use your preferred carriers (like USPS, UPS, FedEx) or integrate with our shipping tools for label generation and tracking.
Do I need a U.S. Entity/warehouse?
No, As long as you’re legally registered in India and can comply with export/import regulations, and can fulfill your orders on time from India, you can register as a vendor in WalletWing.
What’s the ideal shipping timeline?
We recommend 7–14 days max for deliveries. Fast and reliable shipping helps build trust and encourages repeat customers!
What payment method will I receive my earnings through?
Payments will be made to your Indian business bank account in INR or USD, depending on your preference. We'll support integration with payment platforms that enable global transfers.
How is WalletWing different from other marketplaces?
We’re built exclusively for authentic Indian brands. Our shoppers are looking only for Indian-origin products, so your visibility, brand value, and conversion rates go up. Plus, We offer built-in marketing campaigns, influencer promotions, festive collections, and more — included in your vendor plan. You focus on great products, we’ll bring you the right customers.
Can’t I just keep selling through my website or Instagram?
In WalletWing you’ll get:
- Targeted marketing to Indian and conscious global shoppers in the US
- Trust-building with US-based customers (they love US-based platforms!)
- A platform that is built to highlight the rich heritage, craftsmanship, and authenticity behind your products.
What if I want to ship from India but handle orders in bulk?
- Bulk Ship to the U.S. & Fulfill Locally – Reduce costs and speed up delivery. Plus, we can assist with warehousing options.
- Drop-Ship from India – If you prefer, you can continue fulfilling orders directly from India—we support both models!
Do I need any licenses to sell on WalletWing?
Yes—Depending on your product type, you may need:
- GST Registration (India)
- IEC Code (Import-Export Code) for shipping internationally
Product-specific certifications like:
- FSSAI (for food)
- Ayush license (for Ayurvedic & herbal)
- Handloom/Handicraft Certifications (optional, but credibility-boosting)
We’ll guide you based on your product category.
Do I need to be FDA approved to sell to the US?
Only for certain product types.
If you sell:
- Food & beverages – Yes, US FDA registration is required.
- Cosmetics, skincare, or supplements – FDA compliance is important.
- Home decor, fashion, or non-consumables – No FDA needed.
What are the packaging requirements for US shipping?
Here’s what US customers expect:
- Tamper-proof, sturdy packaging – Ensure products are well-protected during transit.
- Clear Labeling – Include ingredients (if applicable), usage instructions, origin, and shelf life.
- Eco-friendly options – Sustainable packaging is encouraged!
- Fragile Item Care – For glass bottles, powders, or spillable items, we’ll provide best practices to prevent breakage and returns.
Proper packaging ensures safe delivery and customer trust
Do I need to mention ingredients or materials on my labels?
Yes, especially for food, skincare, or wellness products.
Your product label should include:
- Ingredients/materials used
- Net quantity
- Manufacturer & origin info
- Expiry/best before date (for applicable items)
- Instructions, warnings, or allergens (if any)
Can I sell handmade or homegrown products without a license?
Yes, with utmost responsibility.
For non-consumable items (e.g., jewelry, fabrics, decor), you can sell under your brand name without formal licensing. But for:
Skincare or consumables, basic licenses like FSSAI or Ayush are important—even if you're a small batch maker. We encourage compliance for your protection and growth!
What happens if my product doesn’t meet the standard?
We maintain high standards to ensure quality and customer trust. If a product doesn’t meet our guidelines, we’ll:
- Provide Feedback – You’ll receive clear recommendations on what needs to be improved.
- Offer Guidance – We’ll help you adjust packaging, labeling, or compliance as needed.
- Allow Re-submission – Once updated, you can submit your product again for approval.
Our goal is to support you in meeting standards while ensuring a great experience for customers!